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bill, has the full scope of this devastation sunk in to residents there? >> reporter: boy, it's happening minute by minute, day by day, jake. you have some people, families giving dna samples to authorities because their loved ones are missing. most of those 96 souls there were essentially cremated by these wildfires. that's goings to take time for forensic evidence. those who still have their homes are affected economically. it's a psychological toll arizona people debate about whether tourists should be welcomed or not. a lot of people are putting this ang sooint into action. i've seen some of the most impressive do it yourself relief efforts. >> me and brittany will lead the front. just stay close. >> reporter: when charlie and brittany fleck saw pictures of the devastation of la hine hine nah, the couple from maui knew they had to do something.