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wall. sandra announced she had now helped as much as she could. she was done. >> i was referred to her attorney and she refused to meet with us again. >> reporter: same thing happened with sandra's kids, jack's stepchildren.th while jack's blood relations practically begged to help solvl the case.ca so what happened to that big happy family in the video? a mirage, perhaps?fa in fact, living with sandra, pe said jack's daughter cheree and cheryl, was a fairy tale, the er kind britain by the brothers grimm. >> she was mean to me. she wanted me completely gone. she did everything she could to try and get rid of me. >> reporter: when it came to her own children, they said, sandra was indulgent, eerily so with son tom. >> he was a really good mama's boy, to the point it was strange, very weird. >> very weird. >> weird thing to watch.we >> they're always walking into the other room and closing the door. >> yeah.ot >> reporter: though jack seemed quite happy with sandra. until the spring of '98, that is. just a few months before the murder when jack was diagnosed with colon cancer.