Showroom walk-ins few and far between, auto buying goes online

Showroom walk-ins few and far between, auto buying goes online
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Synopsis
While showroom walk-ins have been negligible, online enquiries have boomed. Most of the buying process has shifted online, from sending quotations and colour options to arranging finance, getting vehicles registered and payments, leaving vehicle delivery as the only physical transaction.
Agencies
Representative Image
After a 40-day shutdown to curb the spread of the second Covid-19 wave, Manish Singhania opened his
Mahindra auto dealership in Chhattisgarh on May 19. The timings were shorter, restricted to between 11 am and 4 pm and the staff were minimal. Auto dealerships in 36 cities have opened and are operating on restricted timings. But things are not the same as before.

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