users. and then kill it, if need be. absolutely. good to sea ye you both. thank you so much. this week s your business selfie comes from achillis thomas. i love the logo. he has an ecommerce site and a brick and mortar store and he sells and can install new, used, and rebuilt transmission kits. thank you so much for sending that in, achilles. send a selfie of your business to your business@msnbc.com. or tweet it to @msnbcyourbiz. before we go, i want to let you know about one really fun thing. this wednesday, september 12th, we are going to host a very special facebook live. and because it s new york fashion week, we re going to do a live segment with the fantastic designer and
a 1th century craft and bring it to the new millenium. in high school, he discovered his old accordian in the attic and he fell in love. but finding sup part for his new passion wasn t that easy. there were not enough enthusiasts toe get information. there s not a lot of accordian players out there but they problem would be if they were easy to find and if there are more sources out there. when he returned he launched a small side business from his apartment. i started earning a little bit of money on the side and doing basic repairs. then starting a small invenn tore and next thing you know i had a business and the was a big demand and less supply of people doing it. a lot of people that don t know about accordian are retiring. so much that he was able to p
thank you so much to you both. this woke s your busy selfie from lebanon ohio who owned the odoctorably named copy cat and dog care. they provide pet sitting and walking services. the slogan is they keep pets safe and sound under their own woof. i want that dog. now pick up yorp cell phone and take a selfie of your business and send it to us at msnbc.com or tweet it to us @msnbc did the biz. and include the location and use the hashtag your biz selfie. thank you for joining us. we love hearing from you. if you have questions or comments about the show, send an email to your business @msnbc.com i promise you read all of them. also if you missed anything from the show. click on the website. it s msnbc.com slash your business. we not only put up everything
why are they leaving? why is the talent leaving to go somewhere else? and one of the things you might want to think about is doing a an outgoing interview to get some of the information and reflect on your business and how you are structured to see if it s a problem with the company or if it s that the people coming to your company are not the right fit. what i mean by that is when you meet with candidates you could talk to them about the fact that you run a small agency. that you re always a small agency and if that s something they re looking for then that is then europe the place for them. otherwise it might not be a fit for you. we now have the top two tips you need to know to help you grow business. let s introduce the panel and get advice. melissa bigs bradley the found and ceo of a travel agency and chris sugden is at edison partners good to see you both. thanks. i ve been following your firm since it launched ten years ago about. and it s been incredible.
business that is customer facing, never. i think from my perspective as i built a business. a lot of considerations are the biggest build on street or sales organization, many times the fastest path is a contract sales organization, don t do it. don t you want your brand, your personality and your company and what you stand for to be something that you directly own? it s so expensive but it s worth it. but move be deliberate and build it for your own people similarly i ll say not only from a sales perspective but even your customer support function, i used to every month spend a day sitting on our phones. i did that too. because what is a better source of the real like by the minute what s happening impulse of the company than to do that but we almost consider them necessary and we outsource them, which it is our greatest insight to be nimble and be responsive to customer needs and frankly to build the best business. good to talk to both of you,