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'Robot-phobia' takes a toll on food and hotel workers

Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, researchers report.

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Do robots harm or help hospitality labor shortages? New research warns of worker anxieties

Cheese and pepperoni are added to pizzas making their way through a Picnic Pizza Station made by Picnic Works at Moto Pizza. (GeekWire Photo / Kurt

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Robot-phobia could exacerbate hotel, restaura

Robot-phobia could exacerbate hotel, restaura
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International study shows staycations are likely here to stay

International study shows staycations are likely here to stay
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Building a stronger industry image will boost hospitality employment, say researchers

Flinders University s Dr. Ashokkumar Manoharan collaborated with Associate Professor Christina Scott-Young (RMIT University, Melbourne), and Professor Anthony McDonnell (Cork University Business School, Ireland) to create a framework that creates an effective industry brand.

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