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“Ever since I first came here in 2004 during a school outing, I knew I wanted to work here,” Crystal Birch told
Maverick Life editor Emilie Gambade and me back in February 2019, when we visited her at Parisian Milliners in Cape Town just a few months after she had joined the factory’s then 84-year-old owner, Harry Faktor, as a business partner.
In the 14 years between that moment in 2004 and April 2018 when she joined the business, she’d studied millinery, built a career as a stylist, unsuccessfully tried to intern at Parisian Milliners, and then went on to launch her eponymous hat brand in 2013, eventually hiring Parisian Milliners to manufacture her hats, and building a relationship with the factory. And then, as she tells it, in December 2017, she had a dream. “I had a dream about Harry picking up his jacket and leaving, so I came to see him in February 2018 and told him about my dream. And he said to me, ‘I don’t want to just pick up my jacket and leave. I want to know what’s going to happen to the company, for continuity.’ By April 2018 I moved in, and here we are, nine months later, and I have partnered with Harry. He says I brought the internet,” she laughed, in her fast, loud, expressive and energetic way that is unmissable for anyone who has spent longer than a few minutes in her company.
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