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A Clare member of the Oireachtas Committee on Transport and Communications has called on Eir to explain its complaints handling processes. The telecommunications company has pleaded guilty to 12 counts of not complying with legal requirements after it was revealed a training manual instructed staff not to tell customers its complaints number or complaints webpage […]
TullaClareIrelandTimmy-dooleyOireachtas-committee-onOireachtas-committeeSenator-timmy-dooley