The Department of Veterans Affairs hospital in Spokane, Wash., had numerous complaints including incorrect patient information and medication orders long before its new electronic health records system crashed three weeks ago and affected services for hundreds of patients, according to three reports released by the VA inspector general.
The VA Office of Inspector General released a trio of reports this past week with allegations about medication, ticket-process and care-coordination concerns.
Lawmakers for Washington state are requesting the Department of Veteran Affairs delay the rollout of its multibillion-dollar electronic health record system after it recently crashed at Mann-Grandstaff VA Medical Center in Spokane, limiting veterans services and affecting the records of more than 200 patients.