Jordan Rice. It was raining heavily that day, Monday, January 10, 2011, when Donna set off from their Vanity Street home in Toowoomba with Jordan and Blake in the car, to pick up Christopher and take him on errands. On reaching the corner of James and Kitchener Streets, where water was across the road, Donna stopped short of the intersection. Photos show the Mercedes Benz was in shallow water. But after days of heavy rain, water was now gushing out of nearby East Creek and rising rapidly. The car stalled. It wouldn't restart. Donna called triple-0 at 1.48pm. The police officer, who was new to the communications centre, chastised her for driving into flood waters. She refuted that, saying, "It wasn't this bad then".