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maaiiconnect adds WhatsApp and WeChat integration to its customer engagement platform
Making it easier than ever for businesses to communicate
HONG KONG, Jan. 7, 2021 /PRNewswire/ -- maaiiconnect, a leading customer engagement platform, now allows businesses to have conversations with customers over WhatsApp and WeChat directly from its dashboard. The integration of WhatsApp Business and WeChat Official Accounts represents a massive upgrade in maaiiconnect's omnichannel messaging capabilities, enabling users to tap into WhatsApp's unrivalled global reach and WeChat's Chinese social media dominance. Along with integration to Facebook Messenger, maaiiconnect now gives businesses the ability to respond and engage with customers over the world's three most popular messaging platforms quickly and easily through a single, unified interface.