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Now may be the time to audit your website to ensure that it is accessible to blind or visually impaired visitors. A recent case in California, coupled with ADA requirements, makes it easier for unwitting businesses with an online presence to be dragged into a California state court even if they have no California offices or employees. Companies could face significant monetary damages, not to mention serious damages to their reputation and loss of customers.
In
Thurston v. Fairfield Collectibles of Georgia, LLC, the plaintiff, a blind California resident, sued a Georgia company for failing to provide her full and equal access to the company website in violation of California disability discrimination law.