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At least four news organisations Scroll, The Wire, Newslaundry, and The News Minute launched grievance portals on their respective websites and have appointed grievance officers in accordance with the Indian government’s new regulations for news publishers and intermediaries. Under the Information Technology Rules 2021, the government expanded its executive powers to oversee news and current affairs content published online.
Under the rules, every news and current affairs publisher has follow a strict grievance redressal mechanism and join a self-regulatory mechanism. They have to appoint a grievance redressal officer who who will have to respond to a grievance and make a decision within 15 days. If the complainant is unsatisfied with how their grievance was handled, they can raise the issue with a SRO or a government appointed.Inter-Departmental Committee. The committee, which is headed by the Information and Broadcasting Ministry (I&B), can take action against pu
Everything you need to know about internet policy & regulation: March 2021
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