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Delta scored the highest among the seven airlines that J.D. Power included in its annual customer satisfaction study. Photo Credit: Chris Parypa Photography/Shutterstock.com
Customer satisfaction with U.S. airlines increased to what J.D. Power described as new heights over the past year, as the Covid-19 pandemic led to less crowed flights and caused airlines to end change fees.
Stepped up service from flight crews also didn t escape passenger notice, J.D. Power found in its annual North America Airline Satisfaction Study.
The study surveyed 2,309 people between August 2020 and March 2021. Respondents were required to have flown a North American airline in the month before they were questioned.
As Jetblue advances its position in Latin America & the Caribbean, it now sees service in 25 countries
2021-04-19T15:00:00-04:00
by Lark Gould
JetBlue has officially launched service between New York’s John F. Kennedy International Airport (JFK) and Guatemala City’s La Aurora International Airport (GUA), and now offers the only daily service between New York City and Guatemala’s capital city, one of the largest markets in Central America.
With a mix of customers traveling between the U.S. and the Central American city, whether to visit friends and relatives, pursue business interests or take a bleisure break, Guatemala City builds on JetBlue’s footprint in the broader region. Guatemala is a country of extraordinary cultural and natural richness and a unique geographical location. The distances from place to place are short, allowing travelers to visit multiple regions in one trip. Known as the country of the eternal spring, Guatemala enjoys a climate that attracts visitor
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