Tom Pullar-Strecker/Stuff
Vodafone says human error caused customer details to be sent to an unrelated party on live-chat. New Zealand was a small place and some people did not want others to have their details, Trollip said. Vodafone spokesman Rich Llewellyn said the company had investigated the breach and found that “ human error meant a wrong customer’s name and contact number was shared with someone else via a live chat transcript.” “While no other detail was shared, and it was an isolated incident, we are reviewing and providing additional training as needed to ensure secure information processes are followed. We have contacted the customer to apologise.”
Reserve Bank data breach: Adrian Orr gains high-ground as Accellion dodges questions
10 Feb, 2021 04:28 AM
4 minutes to read
Reserve Bank Governor Adrian Orr. Photo / Mark Mitchell
The Reserve Bank has gained the high-ground against Accellion, after the bank s US technology partner refused to challenge RBNZ s version of events. Yesterday, RBNZ Governor Adrian Orr alleged Accellion had dragged its feet alerting the banks and other clients about a vulnerability with its FTA file-sharing service - which led to sensitive documents being stolen.
Read More We had no warning to avoid the attack which began in mid-December. Accellion failed to notify the Bank for five days that an attack was occurring against its customers around the world, and that a patch was available that would have prevented this breach, Orr said.
Press Release – The Reserve Bank of New Zealand The Reserve Bank of New Zealand Te Ptea Matua is making solid progress in responding to a recent malicious data breach, and ensuring affected stakeholders are well supported. Governor Adrian Orr says the Bank has completed its assessment …
The Reserve Bank of New Zealand – Te Pūtea Matua is making solid progress in responding to a recent malicious data breach, and ensuring affected stakeholders are well supported.
Governor Adrian Orr says the Bank has completed its assessment of the files illegally downloaded during the breach and is notifying organisations involved. External legal advisers are also providing assurance checks and advice on any personal information which was included in the downloaded files.
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Software vendor failed to notify Reserve Bank of hack for five days, says governor
Reserve Bank it got no warning of mid-December hack or software patch
Adrian Orr (Reserve Bank of NZ) Credit: Supplied
The Reserve Bank of New Zealand says it received no warning for five days after an attack that targeted its file sharing system from US software vendor Accellion.
“We had no warning to avoid the attack which began in mid-December, bank governor Adrian Orr said today.