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Health Sciences North launched its Virtual Emergency Department this week in what it says is a first for a hospital in Northern Ontario.
HSN’s Virtual ED service is available Monday through Friday from 10 a.m. to 6 p.m. Patients with non-life-threatening conditions can log onto www.hsnsudbury.ca/virtualed and fill out a form requesting a same-day appointment, in French or English, with an Emergency Department physician.
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Patients will be contacted by a nurse within an hour of submitting their request form to have their situation assessed. A time for a video appointment with a physician will then be confirmed if appropriate, or the patient may be advised to come to the Emergency Department for a visit in person if necessary.