This article was originally published December 18, 2020
One of the most harrowing experiences for the family or loved ones of a patient going into the hospital, whether for routine or emergency care, is the lack of communication that they have with a caregiver.
It’s often not the caregiver’s fault they could be busy with clinical work, engaged in seeing other patients, or simply not have any new information.
Since radio silence can be troubling for the patient’s family, even a small gesture from a physician like a positive update or a pat on the back with some good news can promote a sigh of relief and a sense of closure. But the ability to reach out isn’t always as easy as it should be.
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