Australia operators warned on ID check failures - Mobile World Live 21 MAY 2021
The Australian Communications and Media Authority (ACMA) warned Telstra, Optus and Medion Mobile over failures to adhere to subscriber verification rules, breaches which could cost the operators AUD250,000 ($193,599) apiece.
ACMA stated Optus failed to follow the regulations at all, with 53 breaches by Medion Mobile and 52 Telstra during checks in mid-2020. The operators failed to verify customer’s identities before transferring their phone number from other service providers.
The regulator introduced a new standard requiring operators to implement multifactor authentication before transferring a phone number to help curb phone scams.
Telstra (ASX:TLS) slammed for enabling identity theft
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Telstra, Optus, Aldi Mobile warned for failing to protect customer identities
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