Four consumers pay for decorative screens but get nothing in return
Full refunds given two years later, just prior to Court appearance
Business proprietor fined $5,000 for accepting payments but failing to deliver
A producer of custom laser-cut panels, screens and gates who took consumers’ money but failed to deliver has received a $5,000 fine imposed by the Perth Magistrates Court on 16 April 2021.
Garry Joseph Glen, trading as GSN Industries formerly of Forrestdale, pleaded guilty to breaching the Australian Consumer Law when he accepted payments totalling about $4,000 from four consumers from September 2018 to January 2019 but did not deliver the ordered items, despite numerous demands from the affected customers. The business is no longer operating.
Image: Henry Perks / Unsplash
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The Federal Court has found Google misled some users about personal location data collected through Android devices for two years, from January 2017 to December 2018.
The Australian Competition & Consumer Commission (ACCC) says this decision is a “world first” in relation to Google’s location privacy settings. The ACCC now intends to seek various orders against Google. These will include monetary penalties under the Australian Consumer Law (ACL), which could be up to A$10 million or 10% of Google’s local turnover.
The Federal Court has found Google misled some users about personal location data collected through Android devices for two years, from January 2017 to December 2018.
The Australian Competition & Consumer Commission (ACCC) says this decision is a “world first” in relation to Google’s location privacy settings. The ACCC now intends to seek various orders against Google. These will include monetary penalties under the Australian Consumer Law (ACL), which could be up to A$10 million or 10% of Google’s local turnover.
Other companies too should be warned that representations in their privacy policies and privacy settings could lead to similar liability under the ACL.
Google misled consumers finds Federal Court mumbrella.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from mumbrella.com.au Daily Mail and Mail on Sunday newspapers.
CMOpinion: consumer reform turns 10 – a story about “long johns”
In her regular Mumbrella column, 8-Star Energy CMO Diana Di Cecco reminisces about interesting cases, marketing learnings, and how it traces back to itchy undergarments.
April 15, 2021 9:47
by DIANA DI CECCO
Earlier this year, the Competition and Consumer Act 2010 (CCA) turned ten. Traditionally, a ten-year anniversary is marked with tin to represent durability and flexibility; features the CCA’s reform provided via significant transformation
.
Back in 2011, the CCA was renamed from the Trade Practices Act 1974 and introduced the Australian Consumer Law (ACL). At a recent webinar held by the Monash University National Commercial Law Seminar, Australian Competition and Consumer (ACCC) Chair, Rod Sims, described the ACL’s establishment as a “game changer” that enabled regulators to unite on consumer issues in ways not previously embraced. In particular, Sims highlighted the introduction of “civil