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After a two-year delay the much-anticipated Retirement Income Covenant (RIC) is now on track to launch next July in a move destined to reshape the Australian superannuation fund universe.
First mooted in a May 2018 Treasury paper, the RIC was originally slated to go live in 2020 with new obligations for super funds intended to shift the market trajectory from accumulation phase to retirement income mode.
In the 2018 report preamble, Treasury noted: “The covenant will codify the requirements and obligations for superannuation trustees to consider the retirement income needs of their members, expanding individuals’ choice of retirement income products and improving standards of living in retirement.”
Furious Queensland Deputy Premier Steven Miles has publicly questioned why at least 30,000 foreigners have been permitted to fly into Australia during the pandemic - before demanding an urgent reduction in returning travellers.
Speaking at a press conference on Thursday morning, Miles said the state has no way of knowing the extent of the risk posed by almost 200 international travellers who entered the Sunshine State on Wednesday. We don t know how many of them were vaccinated, nor do we know if some have Covid-19, Miles said. We also have little information about why they were permitted to travel.
Queensland Deputy Premier Steven Miles (pictured) is worried about overseas travellers to Australia, stating we don t know if they have been vaccinated, nor do we know if they have Covid-19 in an explosive press conference
Streamlining processes that allows staff to deal effectively with feedback
Increased communication within and between the institutions
Visitors and staff contributing to improving the institutions’ services
A uniformed process for collecting, researching and processing data
Methodological Approach
Interviews were held with front of house staff, visitor’ services, marketing, governance, security and management staff.
Informants: the National Gallery of Australia, the National Archives of Australia, QUESTACON, the Museum of Australian Democracy, the National Film and Sound Archive, the Australian War Memorial, the National Portrait Gallery.
Findings
Visitor feedback - institutions have their core business outcomes focused on public satisfaction, development of knowledge and understanding, and accessibility to the institutions’ collection. They all recognised the importance of visitor feedback in achieving this core business outcome.
Foreword by the Director-General
The Disability Discrimination Act 1992 makes discrimination in relation to a disability, unlawful. Legislation protects employees, prospective employees, volunteers, work experience students, contract workers and clients. It recognises that people with a disability have the same fundamental rights and should have the same opportunities as other people to participate in the workplace and in community life.
The Library is committed to ensuring that people with disabilities have the same access to information and opportunities to participate in and contribute to its programs as other people in the community. This is an integral part of ensuring that the whole community can access the Library – a significant national cultural institution - and that the Library is recognised as an employer of choice.