27 Jan 2021
Increased engagement between the Australian Federation of Travel Agents (AFTA) and the Australian Competition & Consumer Commission (ACCC) has seen the government organisation’s website updated to help manage consumer expectations around COVID travel restrictions.
Following a presentation from AFTA chief executive Darren Rudd and head of operations and compliance Naomi Menon, the industry body presented a detailed paper with some suggestions to the ACCC.
In late December 2020, the consumer watchdog updated its website with some key additions that AFTA believes will assist members by providing consumers with a more balanced and realistic approach to manage their expectations around travel bookings and refunds.
Social media giant Facebook has added its voice in opposition to the proposed NMBC, saying it would have to prioritise other markets and stop hosting news in Australia; Google, meanwhile, has said it would need to pull out of the Australian search market.
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Sputnik International
Toyota has issued a recall on late Yaris and Yaris Cross hybrid models due to a potential transmission fault that could cause them to stop unexpectedly during normal driving.