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Chatbots for dementia patient or caregiver support need more work Chatbots hold promise for dementia patient or caregiver support, but are still in their infancy, finds a paper published in the Journal of Medical Internet Research. None of the interactive digital apps tested by medical researchers and a computer scientist performed well on all testing criteria, and all the apps contained linguistic biases and usability challenges. The authors conclude that until developers produce evidence-based chatbots that have undergone end user evaluation it will be hard to evaluate their potential to adequately educate and support dementia patients and their caregivers. Dementia care is complex and no two cases of dementia are alike. Chatbots have the potential of providing caregivers with instant support that is evidence-based and personalized. While it was promising to find some advancements in this area, it was disappointing to learn that more hasn t been done.

Erica wertheim zoharEllen brownVagelis hristidisNicole ruggianoEmily hendersonRosemary bourns college of engineeringUniversity of alabamaFlorida international universityCommunity mental health at florida international universityJournal of medical internet researchMedical internetRosemary bourns collegeErica wertheim zohar endowed chairCommunity mental healthFlorida internationalAlexa skills