Top-tier Indian banks lead digital change: S&P ANI | Updated: Jan 18, 2021 17:54 IST
In a report titled Tech Disruption in Retail Banking, it said COVID-19 restrictions have been a boost for Unified Payment Interface (UPI). The value of transactions processed via the UPI almost doubled in June to November 2020 from the same period a year ago. We expect this shift in consumer preferences to remain. Rising smartphone penetration, increasing internet connectivity, and the young, tech-savvy demographic segment present vast opportunities in India for existing banks and new players.
The Reserve Bank of India and the government have also been pivotal in laying the foundation and raising the bar for development of fintech in the country, said S&P.