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LONDON, March 9, 2021 /PRNewswire/ The sixth EY Future Consumer Index, a survey of 14,500 consumers across 20 countries fielded in January-February 2021, finds that consumers are more worried than four months ago about their health, their families and their futures. One year into the pandemic, the Index finds that consumers will still prioritize affordability (32%) and health (25%), over the planet (17%), society (14%) and experience (12%) in the future.
Consumers are more concerned, not less
The share of people who think they will live in fear of the COVID-19 pandemic for at least another year has risen from 37% (October 2020) to 40% (February 2021), despite vaccines being rolled out.
EY Future Consumer Index: consumers more concerned one year into the pandemic
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