Welcoming a new passenger experience
The passenger journey must accommodate new biosafety measures without losing sight of its seamless goal
Air traffic demand has failed to pick up as a second wave of COVID-19 infections flood the world. Pre-pandemic traffic levels won’t be seen until 2024. Airports once congested now stand all but empty. Shops are closed, amenities unused.
But aviation will return to power the world economy once again. The challenge for the industry is maintaining a positive passenger experience in the light of new realities. Biosafety must be balanced against the still-appropriate aim of making the journey as seamless as possible.
Thursday, 12 November 2020, 6:24 am
Airports Council International (ACI) Asia-Pacific
welcomes the implementation of a quarantine-free air travel
bubble between Hong Kong SAR and the Republic of Singapore.
The arrangement, open to all types of travelers, is a
much-needed progressive step towards recovery of the
sector.
“This first-of-a-kind arrangement is a
leading example of a risk-based approach that balances the
risk of virus transmission with the need to reestablish
connectivity based on a robust multi-layered approach of
measures for the safety of all,” said Stefano Baronci,
Director General, ACI Asia-Pacific. “We call upon
governments in the region to take note and follow suit for