Kenyan credit union’s digital adoption accelerated by COVID-19 pandemic
Before the pandemic, most members of Siraji Savings and Credit Cooperative, or “SACCO” as credit unions are known in Kenya, had not yet embraced technology. Only 18% of their 10,000 members were using mobile or other digital platforms. Fast forward to November 2020 and we find Siraji CEO Felix Ochieng reporting that over 80% of his SACCO’s members are now patronizing various digital mobile platforms for their daily transactions.
Headquartered about three hours north of Nairobi, Siraji SACCO is an open-bond credit union with about 10,000 members that include poultry and dairy farmers, hoteliers, small and medium enterprises (SMEs) and microfinance groups. Like most financial service institutions across the world, it is currently witnessing the rapid evolution of customer needs that have created these new digital habits.
MADISON, Wis. The Global Women’s Leadership Network (GWLN) continues to blaze the DEI trail throughout the worldwide credit union movement with a relevant purpose advancing women. GWLN’s mission is to provide women with opportunities to make a measurable difference in the lives of each other, their credit unions and their communities. World Council of Credit Unions will name the next GWLN volunteer chair when founding chairperson Susan Mitchell passes the baton.
30, March 2021
This Regional Credit Union Center (RCUC) and World Council of Credit Unions webinar will feature presentations from national credit union association leaders and credit union professionals in the region on the COVID-19 assistance they have provided to their members and communities throughout the pandemic.Register Here
14 - 21 July 2021
The 2021 World Credit Union Conference will be hosted virtually from 14 - 21 July.
The reimagined virtual event, will feature more than 30 educational sessions with topics relevant to all leadership levels. Multiple opportunities to actively network with other attendees and industry partners from across our international cooperative movement will be available throughout the event. Learn More