Created: May 06, 2021 10:08 PM
HONEOYE FALLS, N.Y. (WHEC) On any given day, you ll find Jessa Jones peering through a microscope, examining and fixing damaged cell phones and tablets from her repair shop, iPad Rehab, in Honeoye Falls.
Jones has a Ph.D. in Molecular Genetics. She became an expert on smartphone repairs accidentally when one of her children dropped her iPhone in the toilet. She knew the Apple Store wouldn t repair the water-damaged phone, so she taught herself to fix it. It took me two years to fix that phone, Jones said. And along the way, I bought a microscope and learned how to figure out how circuit boards work and I learned a lot of skills, messed up a lot of stuff along the way, but ultimately, fixed that phone and now that s what we do for people from all over the world.
Peloton recall saga shows limits of safety regulators’ powers
You would think that federal safety regulators would have broad powers to order the recall of products they find dangerous or even deadly.
You would be wrong.
Agencies such as the Consumer Product Safety Commission and the National Highway Traffic Safety Administration typically can only request not demand that companies order a recall when problems arise. If the company says no, the safety watchdogs have to file lawsuits to force a recall, a step they are loath to take, according to experts.
“You do see a lot of companies recognize that it is in their interest to do a recall. But there are a lot of times companies don’t do a recall, and you have a fight that largely takes place outside the public eye,” said William Wallace, manager of safety policy for Consumer Reports.