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Airline complaints centered around April refunds and credits

The Norfolk couple were hoping to land in Portland to visit family there for a vacation.  After getting redirected and held Thursday night, they told WFAA they couldn t get a new flight to Oregon until Monday.  They just left us stranded there, Scoggins said. It was ridiculous.   Scoggins said that he paid for trip insurance but struggled to navigate the claims process with American Airlines because the airline was so overwhelmed that day.  I was on hold for three hours, and no one answered the phone, Hill said. The couple spent Friday and Saturday in a Dallas hotel, then threw their plans out the window and caught a Southwest flight to Nashville Sunday. 

U S finalizes Belarus air travel restrictions after aircraft diversion

FILE PHOTO: A Ryanair aircraft, which was carrying Belarusian opposition blogger and activist Roman Protasevich and diverted to Belarus, where authorities detained him, lands at Vilnius Airport in Vilnius, Lithuania May 23, 2021. REUTERS/Andrius Sytas WASHINGTON (Reuters) - The U.S. Transportation Department finalized an order on Tuesday banning ticket sales for air travel between the United States and Belarus, acting after Minsk forced a Ryanair flight to land and arrested a dissident journalist who was aboard. The department on June 29 had issued a show cause order proposing the restrictions after the U.S. State Department determined that limiting travel between the United States and Belarus was in Washington s foreign policy interest in light of the diversion of the Ryanair flight.

DOT readies new airline consumer protections

DOT readies new airline consumer protections CNN 6 hrs ago By Gregory Wallace, CNN © Alex Wong/Getty Images Travelers pass through a concourse at Ronald Reagan Washington National Airport on May 28, 2021, in Arlington, Virginia. The way airlines handle extra, optional fees such as the charges to check a bag or reserve a specific seat could change under a set of rules being developed by the Biden administration. The rules requiring faster refunds and upfront disclosure of fees are under development at the US Transportation Department, said Brian Deese, director of the White House s National Economic Council. Deese said at a recent White House briefing that the plans would protect airline passengers and to promote fair . competition in the airline industry.

Vašingtonas uždraudžia skrydžius tarp JAV ir Baltarusijos

Vašingtonas uždraudžia skrydžius tarp JAV ir Baltarusijos 175 Skrydžiai / D. Umbraso/LRT nuotr. JAV transporto departamentas antradienį sustabdė lėktuvų bilietų pardavimą skrydžiams tarp JAV ir Baltarusijos. Šis nurodymas, kuris įsigalioja nedelsiant, taikomas ir kelionėms, kai bilietai įsigyjami per vieną oro bendrovę, tačiau skrydžiai vykdomi kelių kompanijų. JAV pilotų asociacija ALPA pasveikino šį žingsnį, praneša agentūra „Reuters“. Pasak Transporto departamento, atitinkamas JAV vyriausybės potvarkis leidžia atskirais atvejais daryti išimtis, pirmiausiai – jei tai būtina dėl JAV nacionalinių interesų, dėl humanitarinių priežasčių ar nacionalinio saugumo sumetimais.

U S finalizes Belarus air travel restrictions

U S finalizes Belarus air travel restrictions
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