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$41M Recovered for Louisiana Consumers After Hurricane Claims Complaints May 24, 2021 Complaints over insurance claims arising out of the three hurricanes that struck Louisiana last year have resulted in a recovery of $41 million for consumers as of the end of April, Louisiana insurance regulators say. The Louisiana Department of Insurance (LDI) so far has received 1,497 complaints arising from hurricanes Laura, Delta and Zeta. Grievances have included complaints about various types of residential, auto and commercial property insurance, as well as complaints about insurance adjusters and agents, among other issues. The most common topic of concern has shifted as hurricane claims have progressed. In January the most common grievance was claim delay. By May the most common complaint topic was inadequate and delayed payment of claims, LDI says.

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