May 28th, 2021 By David Knox Make a commentFiled under: News,
More network breaches of the Broadcasting Services Act have been issued by the media watchdog due to poor captioning.
The Australian Communications Media & Authority ruled Network 10 Melbourne in breach for failing to supply comprehendible captions for to deaf and hearing impaired viewers.
Two broadcasts of
10 News First in April 2020 did not meet an industry standard, although a complainant advised issues had been ongoing for two months.
“For about 2 months now the captions on this service have been faulty,” they told ACMA. “The captions are corrupted and unreadable. I have not been able to contact Channel 10 directly as they seem to make it almost impossible for anyone to find phone numbers or email addresses for them.”
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May 20th, 2021 By David Knox 3 commentsFiled under: News,
WIN TV has been found to have breached the Broadcasting Services Act for failing to provide captions to episodes of
The Big Bang Theory and
Mom.
WIN TV in Shepparton screened both comedies in October without captions which are required for deaf and hearing impaired viewers.
WIN currently has an affiliation agreement with 10, which is due to change hands in July. The regional broadcaster told the Australian Communications & Media Authority the shows had been previously broadcast on its primary channel in 2016, whilst under an affiliation agreement with Nine, and that both programs had been captioned.
May 14th, 2021 By David Knox 3 commentsFiled under: News,
WIN Television has been found to have breached captioning rules for two episodes of
NCIS broadcast in November 2019.
An investigation by the Australian Communications & Media Authority followed a complaint that the captioning service provided during two episodes was inadequate.
“There was insufficient captioning of 2 episodes of NCIS even after I phoned to notify station, there was no improvement. I was unable to follow storyline at all. This also means that there is no communal enjoyment of television with my family causing a sense of isolation in my own home,” -viewer complaint.
Audio-visual copies of program content are used by the ACMA to determine whether broadcasts comply with industry rules. But when requested for copies of the broadcasts, WIN TV provided low-resolution audio-visual files that were insufficient to ascertain compliance with captioning rules.
Date Time
WIN TV NSW’s compliance with captioning rules
An ACMA investigation has found WIN Television NSW Pty Limited (WIN TV) breached captioning rules for two episodes of NCIS broadcast in November 2019.
The investigation followed a complaint that the captioning service provided during the two episodes was inadequate.
Audio-visual copies of program content are used by the ACMA to determine whether broadcasts comply with industry rules. When requested for copies of the broadcasts, WIN TV provided low-resolution audio-visual files that were insufficient for the ACMA to ascertain compliance with captioning rules. The breaches relate to record keeping, with WIN TV failing to keep adequate copies of the programs in question.
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