Thatcham care housing provider putting residents at risk of harm
CQC report finds staff not administering medicine safely or on time
Jonathan Ashby
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A THATCHAM care housing provider has been criticised by a Government body for providing an unsafe service for a second consecutive year.
A Care Quality Commission (CQC) inspection of Alice Bye Court, run by Housing 21, found that residents were at risk of harm because staff hadn’t administered medicines safely and residents hadn’t consistently received their medicines as prescribed.
In one example given in the report, a resident wasn’t administered their morning and lunchtime pain relief and warfarin medicine, which helps prevent blood clots, while another said staff sometimes forgot to give them their night-time medicine and would wake them up at 2am or 3am or simply wait until morning.
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