Page 43 - ஓக்லஹோமா வேலைவாய்ப்பு பாதுகாப்பு தரகு News Today : Breaking News, Live Updates & Top Stories | Vimarsana

The agency began an 18-month digital transformation in September of last year. Officials said all payments and claims are being processed manually through a 40-year-old piece of equipment that breaks down daily. It is a piece of technology Executive Director Shelley Zumwalt said could have been replaced 20 years ago and is ready for retirement. The OESC is also constantly receiving complaints about fraudulent claims. Zumwalt said they are now requiring people to verify their identity digitally before filing a claim and renew that verification every 90 days. The agency is also using a $1.2 million grant to enlist outside help. The OESC said it has decreased fraud by over 40% and offers a help hotline with a wait time of fewer than 10 minutes.

United statesShelley zumwaltOklahoma employment security commissionExecutive director shelley zumwaltஒன்றுபட்டது மாநிலங்களில்ஷெல்லி ஜுமிவல்த்ஓக்லஹோமா வேலைவாய்ப்பு பாதுகாப்பு தரகுநிர்வாகி இயக்குனர் ஷெல்லி ஜுமிவல்த்