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Monday, 18 January 2021, 4:26 pm In Q4 2020, IDC surveyed 1210 small and medium businesses (SMBs) across Australia and New Zealand to understand their priorities, challenges, and planned technology investments in 2021. The survey found that 60% of A/NZ SMBs are in a crisis or survival mode due to the pandemic. “The impacts of the lockdowns and work-at-home directives have not only delayed projects or initiatives, but also exposed SMBs shortcomings in connectivity, support, security, and sourcing. Business resiliency of these SMBs was put to the test as their IT systems adapted to a new operating environment.” says Chris Morris, Vice President, Cloud Services and Partner at IDC Asia Pacific.

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