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Route Mobile gains on acquiring AI firm Phonon Communications

Route Mobile rose 1.61% to Rs 1634.75 after the company said that it will acquire Phonon Communications (Phonon), a communications automation platform provider, for Rs 29 crore. Phonon Communications is engaged in the business of providing telecommunication value added solutions including Audiotex services, Voice Mail services, Computer Telephony Integration (CTI), hosted Interactive Voice Response (IVR) services. SMS systems, audio conferencing. visual IVR (iDelivr) and contact centre automation products and services and associated solutions. The acquisition allows Route Mobile to leverage Phonon s supercharged customer experience platform and enable brands to deliver personalized experiences across digital touchpoints. Phono offers a complete suite of conversational AI-driven contact centre solutions with integration on cloud platforms like AWS, Azure, and Google Cloud.

estos with new cloud service for online meetings

estos with new cloud service for online meetings Starnberg, 20thth April 2021 ProCall Meetings is released with immediate effect. The new cloud service enables video conferencing and online meetings with up to 15 participants. It complements the ProCall 7 Enterprise unified communications & CTI software suite. This allows users to further optimize their communication and collaboration. Regardless of where they work, colleagues can talk to each other as well as to customers or business partners face-to-face. The software manufacturer is offering interesting discounts for end-user companies at the sales launch. “Whether in the office, in the home office, or on the move – our new building block for smart working simplifies everyday working life: Users have another option, based on ProCall 7 Enterprise, to communicate securely regardless of location,” explains David Welzmiller, Head of Products at estos. “Handling is extremely simple and user-friendly.”

Contact Center Solutions Research Report by Regional Outlook, Trend, Share, Size, Application, Growth and Forecast to 2027 – KSU

Contact Center Solutions Research Report by Regional Outlook, Trend, Share, Size, Application, Growth and Forecast to 2027 – KSU
ksusentinel.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ksusentinel.com Daily Mail and Mail on Sunday newspapers.

Call Monitoring Software Market Booming Segments; Investors Seeking Growth | Bitrix24, CrazyCall, Five9, PhoneBurner, Genesys

Call Monitoring Software Market Booming Segments; Investors Seeking Growth | Bitrix24, CrazyCall, Five9, PhoneBurner, Genesys
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Customer relationship management Market to Rise at 11 6% CAGR till 2027; Increasing Number of Company Mergers and Acquisitions will Bode well for Market Growth, says Fortune Business Insights™

Customer relationship management Market to Rise at 11.6% CAGR till 2027; Increasing Number of Company Mergers and Acquisitions will Bode well for Market Growth, says Fortune Business Insights™ List of companies profiled in the Customer Relationship Management Market report: Copper CRM, Inc., Creatio, Freshworks, Inc. HubSpot, Inc., Infor, Inc., Infusion Software, Inc, Insightly, Inc., Microsoft Corporation, Oracle Corporation, Pipedrive, Salesforce.com, Inc. February 11, 2021 05:51 ET | Source: Fortune Business Insights Fortune Business Insights Pune, India, Feb. 11, 2021 (GLOBE NEWSWIRE) The global CRM market size is projected to reach USD 113.46 billion by the end of 2027. The integration of advanced concepts such as AI and IoT will emerge in favor of growth of the overall market in the coming years.. According to a report published by Fortune Business Insights, titled “

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