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The debit was stopped for two months but started again in February 2021 at £255. Then staff said it would increase to £319.
We contacted the firm twice more and made the complaint official in March when we were promised a call back which never came.
What s more, as part of the refurbishment, we installed gas central heating and had informed Scottish Power of this in August 2020.
We are in our early 70s. I have high blood pressure and diabetes and was told I would be a priority case.
R. H., East Ayrshire.
Tony Hazell replies: I sent your problem to Scottish Power towards the end of March but it wasn t until June 17, after much hassling by me, that you finally received a call saying a cheque was in the post! In fact, it was paid into your bank account.
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NIGERIA: Operatives of the National Drug Law Enforcement Agency (NDLEA) have arrested a Nigerian woman based in Brazil, Mrs. Anita Ugochinyere Ogbonna, at the Nnamdi Azikiwe International Airport (NAIA), Abuja, with 100 pellets of cocaine concealed in her private part and handbag.
The mother of three, according to NDLEA spokesman, Femi Babafemi, was arrested on Friday night on arrival in Abuja via Qatar Air from Sao Paulo, Brazil through Doha.
âUpon a proper search, 12 wraps of cocaine inserted in her private part were extracted while another 88 pellets stuffed in socks were discovered hidden in her handbag.
During interrogation, Ogbonna, who is a mother of three children, all resident in Brazil, claimed she lost her husband three years ago.