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Airlines balk at refunds as UK tells travellers not to fly
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British Airways and Virgin Atlantic Airways aren’t offering refunds to passengers who cancel year-end trips because of new UK coronavirus rules, even as regulators investigate airlines’ earlier refusal to hand cash back to customers caught in lockdown. IAG SA-owned BA will grant ticket holders a voucher or let them switch to a later date, it said. It said it will only refund fares if the airline cancels a flight, a policy echoed by Virgin Atlantic in a Twitter post. The refund issue ignited a firestorm when similar curbs were in place last month. The UK Competition and Markets Authority launched a probe last week into whether airlines violated consumer rights by failing to offer passengers their money back for flights they couldn’t lawfully take.
London: British Airways (BA) and Virgin Atlantic Airways Ltd. aren t offering refunds to passengers who cancel year-end trips because of new UK coronavirus rules, even as regulators investigate airlines earlier refusal to hand cash back to customers caught in lockdown.
BA will grant ticket holders a voucher or let them switch to a later date, it said in an emailed statement. It said it will only refund fares if the airline cancels a flight, a policy echoed by Virgin Atlantic in a Twitter post.
The refund issue ignited a firestorm when similar curbs were in place last month. The UK Competition and Markets Authority launched a probe last week into whether airlines violated consumer rights by failing to offer passengers their money back for flights they couldn t lawfully take.
Image: Next is thought to be among a small number of bidders exploring a takeover
Under the plans being discussed by Next and Davidson Kempner, the US-based firm would provide the majority of the funding required to complete a takeover.
Davidson Kempner would probably own the majority of the business after any deal. Advertisement
A sale process being run by Deloitte, Arcadia s administrator, has drawn interest from bidders including Mike Ashley s Frasers Group, Authentic Brands - the American owner of department store Barneys - and Boohoo Group, the online fashion retailer.
Insiders said that Next could yet decide not to table an offer for Arcadia, and pointed out that the company run by Lord Wolfson had also been holding talks with other financing partners.
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