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Massachusetts accuses stock trading app Robinhood of predatory marketing

Massachusetts accuses stock trading app Robinhood of predatory marketing Maggie Fitzgerald, CNBC © Provided by NBC News Stock trading app Robinhood is being accused of using reckless, exploitive business tactics on its millennial clientele. “The worst aspect of what they do clearly is the way they are gamifying the idea of investing,” Massachusetts Secretary of the Commonwealth William Galvin told CNBC’s “Squawk Alley” on Wednesday. “This is a very reckless company when it comes to these investors. They’re interested in expanding their market base, they’re not interested in serving their investors,” Galvin said. The complaint cites Robinhood’s “aggressive tactics to attract inexperienced investors, its use of gamification strategies to manipulate customers, and its failure to prevent frequent outages and disruptions on its trading platform.” The complaint is the first enforcement of Massachusetts’ Fiduciary Rule, which Galvin began

Robinhood stock trading app faces allegations of predatory marketing practices

Robinhood stock trading app faces allegations of ‘predatory’ marketing practices Massachusetts securities regulators claim the platform is only interested in growing its user base 12/16/2020 Photo (c) Guido Mieth - Getty ImagesStock-trading app Robinhood, which has more than 13 million subscribers, is reportedly set to face a complaint from Massachusetts securities regulators regarding its marketing practices.  According to a draft of the complaint seen by The Wall Street Journal, regulators plan to accuse the company of aggressively marketing its services to inexperienced investors and exposing investors to unnecessary trading risks.” The complaint also mentions the platform’s failure to prevent frequent outages. 

Robinhood accused of downplaying the risks of trading

Robinhood accused of downplaying the risks of trading by Alex Veiga And Stan Choe, The Associated Press Posted Dec 16, 2020 3:03 pm EDT Last Updated Dec 16, 2020 at 3:14 pm EDT FILE - Massachusetts Secretary of the Commonwealth Bill Galvin testifies on Capitol Hill in Washington, Wednesday, May 22, 2019. Regulators in Massachusetts claim Robinhood Financial targets and manipulates inexperienced investors and has failed to prevent costly outages on its popular stock trading platform. In an administrative complaint filed Wednesday, Dec. 16, 2020 by Galvin, the state alleges that Robinhood violated securities laws by aggressively marketing itself to Massachusetts investors without regard for the best interest of its customers, while also failing to maintain a properly working platform as its number of users exploded. (AP Photo/Carolyn Kaster, file)

Massachusetts to File a Complaint Against Robinhood, WSJ Says

Massachusetts to File a Complaint Against Robinhood, WSJ Says Annie Massa, Bloomberg News The logo for Robinhood is displayed on a smartphone in an arranged photograph taken in the Brooklyn borough of New York, U.S., on Monday, Oct. 12, 2020. Even though the firm said this year that it has more than doubled its customer-service team, clients complain they re struggling to get quick help when their funds are disappearing. Photographer: Gabby Jones/Bloomberg , Bloomberg (Bloomberg) Massachusetts regulators plan to file a complaint against Robinhood Financial, alleging the popular online brokerage aggressively marketed to novice investors and failed to put controls in place to protect them, according to the the Wall Street Journal.

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