DC region families claim Comcast price gouging ; service extends grace period to AugustÂ
By Ayesha Khan
Forthcoming internet plan changes spark outcry from customers
Dozens of Comcast customers in Maryland and Northern Virginia are worried theyâll have to pay more money for internet and WiFi â and they reached out to FOX 5 with those concerns.
ARLINGTON, Va. (FOX 5 DC) - Dozens of Comcast Cable Communications customers in Maryland and Northern Virginia have been reaching out to FOX 5 saying, they’re concerned about their internet and WiFi bills going up as a result of hitting the new 1.2 terabyte data threshold.
Kristie Fox, a spokeswoman with Comcast told FOX 5’s Ayesha Khan, the change will affect a very small percentage of customers who use more than 1.2 terabytes of data per month.
Discontinue its Roommate (also referred to as Living with AT&T ) commercial; and Discontinue its Best In-Home WiFi Experience claim or modify it to refer to the specific attributes for which it can support a superiority claim.
The advertising at issue had been challenged by AT&T Services, Inc. before BBB National Programs National Advertising Division (NAD). Following NAD s decision (Case No. 6417), Comcast appealed, and AT&T cross-appealed, certain NAD findings and recommendations.
Comcast internet service is delivered over its cable network, with the same speeds available to nearly all customers in its service area. AT&T, by contrast, provides its customers with three tiers of ISP service. All subscribers to a specific AT&T tier pay the same price but depending on their location do not necessarily receive the same speed. It is this aspect of the AT&T service offering that Comcast sought to highlight in its Roommate commercial.
Comcast Cable Smashes Records With Wins In Wireless, High-Speed Internet
The cable giant reported record net customer additions for high-speed internet services in fourth-quarter 2020 and cable results that ‘were nothing short of exceptional,’ according to Comcast Chairman and CEO Brian Roberts. By Gina Narcisi January 28, 2021, 11:02 AM EST
Cable behemoth Comcast had a record-breaking 2020 driven by its strength in core connectivity, high-speed internet and its four-year-old wireless offering, Xfinity Mobile.
“2020 was one of the most uncertain and challenging periods that any of us can remember, but we rose to the occasion. … This year’s cable results were nothing short of exceptional,” Comcast Chairman and CEO Brian Roberts told investors during the carrier’s fiscal fourth-quarter 2020 conference call Thursday morning.
Operator
Good morning, ladies and gentlemen, and welcome to Comcast Fourth Quarter and Full Year 2020 Earnings Conference Call. [Operator Instructions]. I will now turn the call over to Senior Vice President, Investor Relations, Ms. Marci Ryvicker. Please go ahead, Ms Ryvicker.
Marci Ryvicker
Senior Vice President, Investor Relations
Thank you, Operator and welcome everyone. Joining me on this morning s call are Brian Roberts, Mike Cavanagh, Dave Watson, Jeff Shell and Jeremy Darroch. Brian and Mike will make formal remarks and Dave, Jeff and Jeremy will also be available for Q&A.
Let me now refer you to Slide 2, which contains our Safe Harbor disclaimer and remind you that this conference call may include forward-looking statements, subject to certain risks and uncertainties. In addition, during this call, we will refer to certain non-GAAP financial measures. Please see our 8-K and trending schedules for the reconciliations of these non-GAAP financial measures to GAAP.
House Energy & Commerce Committee Lawmakers Send Letter About Internet Price Increases, Data Caps During COVID-19 Pandemic
January 12, 2021
On Monday, Rep. Frank Pallone, Jr. (D-N.J.), House Energy and Commerce Committee Chairman, Rep. Mike Doyle (D-Penn.), Communications and Technology Subcommittee Chairman, and Rep. Jerry McNerney (D-Calif.) announced that they sent letters to nine internet service providers (ISPs) to question their moves to raise prices and enact data caps during the COVID-19 pandemic.
The lawmakers noted that after Energy and Commerce Committee members wrote to these ISPs in March about the importance for families to have reliable and affordable broadband during the COVID-19 pandemic, almost all of the ISPs announced plans to introduce or expand efforts for affordable services, such as “free months of service, opening of Wi-Fi hotspots, and the waiver of data caps” and their voluntary Keep Americans Connected pledge, led by the Federal Communications Comm