Travel Troubleshooter: Tour company isn t allowed to rescind refund for Morocco tour May 28, 2021 7:30am Text size Copy shortlink:
Q: I d like some advice for obtaining a refund for a trip to Morocco my wife and I booked with Overseas Adventure Travel. We originally scheduled for April 2020. OAT canceled the trip in March 2020. At that time, OAT offered either a full refund or incentives to rebook the trip or opt for other future trips. We had until May 1, 2020, to decide.
But before May 1, we asked about a refund, and a representative told us that it was no longer an option. OAT booked us on a future trip instead.
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