I ve always been a glass-is-half-full kind of guy.
To say 2020 was a tough year would be a gross understatement. Yet there were some major bright spots and tons of lessons learned.
Let s shine a spotlight on a few of them.
A Harvard doctor schools Elon Musk
Here s a story about Tesla CEO Elon Musk s fascinating experience with Covid-19. After reportedly testing both positive and negative for the virus, Musk seemed frustrated when he tweeted: Something extremely bogus is going on.
Soon after, Harvard physician and assistant professor of epidemiology Michael Mina engaged Musk on Twitter. Mina s reply was a master class in emotional intelligence, as he used positive reinforcement, a respectful tone, and common ground to break down barriers, manage emotions, and persuade Musk to action.