Fire crews conduct multiple trail rescues Saturday
Colorado Springs Fire Department
COLORADO SPRINGS, Colo. (KRDO) Two people were taken to the hospital Saturday, following separate rescues conducted by Colorado Springs fire crews.
According to the Colorado Springs Fire Department, crews responded to Red Rock Canyon Open Space for a high-angle trail rescue just after 2:30 p.m. One person suffered minor injuries and was was taken to a local hospital.
Over an hour later, crews responded to a paragliding accident around 3:52 p.m., near the Section 16 trailhead. That person was also taken to an area hospital for treatment.
This is a developing story. Stay with KRDO News Channel 13 for updates.
Call answer times at the city’s Public Safety Communications Center fell short of national recommendations, leaving more than a quarter of 911 callers waiting more than 20 seconds for their calls to be answered in 2019, according to a report recently obtained by The Gazette.
A consulting agency hired by the city of Colorado Springs offered several recommendations for the city’s dispatch center, after an assessment found inefficiencies in the way call takers answer emergency calls from across the city.
Data from the report shows that only 62% of 911 callers reached a dispatcher within 10 seconds or within 3 to 4 rings while 68% of calls were answered within 15 seconds and 73% within 20 seconds. Per national standards, 90% of 911 calls should be answered within 15 seconds and 95% should be answered in 20 seconds or less.
Not just a firefighter, but horse trainer, Guardsman, handyman and cook. Heidi Beedle
The firefighters who just showed up at your house for a medical emergency or to douse a neighborâs house fire might have already worked 40 hours or more that week at a side hustle unrelated to their fire service duties.
They may have cooked at a local steak house, pulled extra shifts with an area fire department or a private ambulance service, written mortgage loans, taught at a local college, installed hardwood flooring or worked on remodeling a house they are hoping to flip for a six-figure profit.
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