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ibex Acclaimed by Frost & Sullivan for Leading the CALA Customer Experience Outsourcing Market with Its BPO 2.0 Model
February 4, 2021 GMT
SÃO PAULO (BUSINESS WIRE) Feb 4, 2021
Based on its recent analysis of the Central American and Caribbean customer experience outsourcing services market, Frost & Sullivan recognizes ibex ( www.ibex.co ) with the 2020 Central America and Caribbean Company of the Year Award. ibex is leading its client-partners in the new digital economy; leveraging agile technology platforms and dynamic operational strategies to offer scalable, flexible, and tailored experiences. As part of its BPO 2.0 model, ibex offers a fully realized vision for helping clients accelerate growth through transformative customer experiences.
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Lynn enables organizations to succeed at digital transformation by making it easy for them to develop and maintain sophisticated omnichannel engagement
SÃO PAULO, Feb. 2, 2021 /PRNewswire/ Based on its recent analysis of the Latin American contact center solutions market, Frost & Sullivan recognizes e-Contact (this is the right link for the company: https://www.e-contact.cl/) with the 2020 Latin America Technology Innovation Leadership Award for its Lynn platform. The unified platform brings together previously siloed or disparate channel solutions so that contact centers and enterprises may interact conversationally with consumers on their chosen channel via live agents or chatbots. It integrates with cloud contact center solutions and third-party bots, enabling users to manage and train artificial intelligent engines using an all-in-one, easy-to-use graphic interface.
3Pillar Lauded by Frost & Sullivan for Powering Digital Businesses by Co-innovating Exceptional Software Products yahoo.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from yahoo.com Daily Mail and Mail on Sunday newspapers.
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Welltok uniquely predicts individual risks, needs, and intent to engage people across multiple channels and drive targeted actions
SANTA CLARA, Calif., Feb. 1, 2021 /PRNewswire/ Based on its recent analysis of the North American consumer healthcare engagement market, Frost & Sullivan recognizes Welltok, Inc. with the 2021 North America Enabling Technology Leadership Award for its consumer activation platform. The company uses machine learning, predictive models, and multi-channel outreach to engage consumers in personalized and rewarding ways to drive actions like closing gaps in care, scheduling a screening, or getting vaccinated. With an extensive database and the ability to target, reward, and engage across various communication channels, Welltok can drive key actions in the healthcare space and beyond.
Nureva Commended by Frost & Sullivan for its Virtual Microphone-based Microphone Mist Technology for Audio Conferencing
Nureva s adaptable audio systems provide consistent full-room coverage without the need for complex technical setups, making them an ideal match for the meeting rooms and classrooms of today
SANTA CLARA, Calif., Jan. 26, 2021 /PRNewswire/ Based on its recent analysis of the global audio collaboration market, Frost & Sullivan recognizes Nureva Inc. (Nureva) with the 2020 Global Technology Innovation Leadership Award. Nureva s innovations in audio conferencing are based on its unique, patented Microphone Mist technology, which uses virtual microphones that allow everyone in the conference to be heard no matter where they are in the room.