PHOTO:
Chris Nguyen
The speed at which the digital workplace is evolving means operating policies and procedures are also in flux. One of the most important of these is data privacy: how to handle the personal, confidential information of customers and employees. Ensuring data privacy in the digital workplace isnât just a nice to have, it is the focus of governments and agencies across the world. In short, it is the law.
And itâs complicated.
Data often lives in silos in the organization with one group focused on data privacy, another on security, yet another on compliance. Throw marketing into the mix and you end up with layers of policies surrounding the same data. Plus, data has different levels of sensitivity as to what is considered private, confidential and in some organizations, classified.