Stopping the downward spiral: Harvey Norman’s PR disaster continues
Harvey Norman chairman Gerry Harvey. Source: Supplied.
In the not too distant future, I’m pretty sure university lecturers in communications will be teaching their students how
not to do crisis communications using the actions of major Australian retailer Harvey Norman this week.
The self-inflicted PR nightmare for the retailer has been simmering for weeks when unions, politicians, customers and employees called the company out for holding on to more than $20.5 million in JobKeeper handouts after record profits during the pandemic.
Harvey Norman’s PR team had an additional challenge when the company chair, Gerry Harvey, started actively lobbying to freeze an increase to the minimum wage for his workers as his company pocketed more than $462 million over just six months in 2020 more than double its profits.
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Fans can watch this year’s show, hosted by actress, podcaster and activist Jameela Jamil, at http://watch.webbyawards.com on May 18 starting at 3 p.m. ET. Katie Couric, Gayle King, Naomi Watts and more are slated to appear as presenters and special guests.
Comedy Central won as the Webby media company of the year for earning the most honors across all Webby categories: 14.
Andra Day and Riz Ahmed, who were Oscar-nominated for their performances in
The United States vs. Billie Holiday and
Sound of Metal, respectively, won Webbys for best actress and best actor for their work in those films.