NEW DELHI: Social media and global internet giants such as Facebook, WhatsApp, Twitter, Instagram and YouTube will not be able to withhold information on the source of unlawful and inflammatory messaging beyond 72 hours when asked by investigating and cybersecurity agencies, and will need to be more mindful and prompt to the requests of their subscribers, particularly women, on the removal of objectionable content.
These are among a host of changes the government announced on Thursday as part of sweeping revamp of IT rules governing social media companies and internet platforms, eroding the immunity or the safety harbour the big tech giants had enjoyed. The updated IT (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 mandate a series of responsibilities on the internet giants, asking them to be more accountable to misuse and abuse , and also put in place officers to address user grievances and government/court compliance orders.
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