Deutsche Hospitality is taking a further important step along its pathway to restructuring. Florian Daniel has been appointed to the newly created position of Chief Information Officer with immediate effect. In his capacity as CIO, Mr. Daniel will be responsible for the areas of Commercial & Business Systems, Digital Customer Experience, Data Science & Analytics, Technology Innovation & Enterprise Architecture as well as Infrastructure & Data Security and Business Efficiency & Integration Capabilities, and advances the digital transformation of the company.
Mr. Daniel was able to gain a wide-ranging knowledge of the company in his previous role as Vice President Group Information Technology. He joined Deutsche Hospitality in 2017 as Senior Director Group IT. Prior to this, he was Director world-wide IT at the international initial and continuing training provider Berlitz, where he was in charge of global operational and strategic IT for 39 countries and around 400 locations.
Servion to provide self-service, live-call and post-call intelligence solutions with AWS Contact Center Intelligence
Share Article PRINCETON, N.J. (PRWEB) January 13, 2021
Servion Global Solutions (Servion), a Contact Center and Digital Customer Experience (CX) solutions provider, today announced its collaboration with Amazon Web Services (AWS) to provide Contact Center Intelligence (CCI) solutions. This alignment empowers customers using any contact center solution to leverage off-the-shelf functionalities powered by AWS machine learning (ML) services.
Servion, an AWS Select Consulting Partner, designs, implements, and manages cloud-based contact center solutions for businesses with Amazon Connect, and also helps customers add intelligence to their existing on-premises and cloud contact center and customer interaction solutions by leveraging AWS CCI solutions. These CCI solutions primarily fall under three stage
Advisors Obsession with Traditional Marketing Not unlike clients who come to advisors for a quick fix to their financial woes and expect unrealistic returns, advisors who turn to traditional marketing to get them past growth hurdles are destined for immense disappointment.
Financial advisors, like doctors or lawyers, are more often than not highly trained professionals with one job: taking care of their clients. The amount of time it takes to attain a CFP, a CFA or countless other credentials, and to look after people’s financial lives day in and day out, 24/7, 365 is often staggering. It is hard work. Being a trusted financial expert is a full-time job. If you add business ownership to that already substantial responsibility, the job is even more challenging.
Click the thumbs up >CitNOW will reveal insight into the accelerated pace of digital change in the UK car retail sector since the start of the COVID-19 at AM Live Virtual 2021 – offering advice on the advances yet to come.
Chief executive Alistair Horsburgh is set to reveal the findings of the automotive video specialist’s Accelerating the Digital Customer Experience research study as part of a packed agenda of seminars and workshops at the online event running across January 20 and 21.
Horsburgh will host CitNOW’s AM Live Virtual 2021 presentation at 10.45am on January 21.
Attendees to the free two-day event will also be able to visit CitNOW’s virtual booth at Hall 1, Stand 3, to download its latest research or live chat with team members.
Spending In Digital Customer Experience And Engagement openpr.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from openpr.com Daily Mail and Mail on Sunday newspapers.