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Harmoney with Proactive at the ASX Small and Mid-Cap Conference
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Brennan IT signs MSP contract with HammondCare
Brennan IT signs MSP contract with HammondCare
Supplies ServiceNow-built platform to help manage IT environment. Credit: Dreamstime
Managed service provider Brennan IT has won a new contract with elderly care firm HammondCare to supply 24/7 support services for the next three years.
As part of the deal, Brennan transition the company to a fully outsourced model while offering its ServiceNow-built management platform.
The platform offers a self-service capability for internal IT staff and users, giving visibility of HammondCare’s IT support environment.
Brennan has also added analytics services, which provide reporting and insights into support ticket data, to assist with decision-making and resourcing.
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With at least three to four months to prepare for the COVID vaccines they knew were coming, why does it seem like Premier John Horgan and Health Minister Adrian Dix are making it up as they go along? Speed and efficiency in getting as many vaccine shots into people’s arms is of the utmost urgency to delay or avoid any variant surge in cases. Yet the government still seems to have no fully integrated plan or strategy to do this.
First, there was the delay in announcing the plan until one week before vaccinations were to start. Then the vaccine reservation mess (which they conveniently blame that on the phone provider). And now with vaccinations happening, these are limited by the ongoing telephone reservation system.
Brennan IT signs MSP contract with HammondCare
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