Palazzo Versace’s general manager has hit back at negative online reviews, saying the hotel has a “special place in the hearts of thousands of loyal and frequent guests”.
Business by Alister Thomson
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Subscriber only PALAZZO Versace s general manager has hit back at negative online reviews, saying the hotel has a special place in the hearts of thousands of loyal and frequent guests . The Bulletin revealed on Monday that 11 of the most recent 20 reviews on TripAdvisor awarded one to two stars to the swanky resort where rooms and suites range from $375 to $3065 a night. One visitor from Ballina who stayed in February said it was probably the worst hotel in that price range I ve ever stayed in describing the ritzy establishment as tired, boring and dull . Another Brisbane visitor said grout was falling out and in need of repair throughout the entirety of the complex while one likened the main outdoor pool to swimming in Parramatta river .
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Queenslanders are craving vacations off the beaten track. With paranoia over border closures, more families are choosing to holiday in their own state, with areas such as Maleny, Montville and Mount Tamborine proving to be popular destinations. Airbnb s Country Manager for Australia and New Zealand, Susan Wheeldon, said unique listings have been booking out quickly. Queenslanders are not only fiercely proud of our state s places in the world as a top-notch tourism destination, but we also go out of our way to explore our own state and support regional business, she said. Hosts on Airbnb are no exception and have been working hard to help make a big contribution to their region s economic recovery.