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B.C. scrambles to fix COVID-19 vaccine booking system after rocky start Bookmark Please log in to listen to this story. Also available in French and Mandarin. Log In Create Free Account
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British Columbia says the roll-out of its immunization of some 50,000 seniors this week was marred by technical glitches, and that the company operating its booking hotlines did not provide enough staff to meet the demand from tens of thousands of people wanting appointments.
On Monday morning, the province’s five health authorities opened their call centres to book Indigenous people 65 and older and those aged 90 and up for their first dose of COVID-19 vaccine. But the system was immediately swamped by the volume of calls. The worst performance was in the Vancouver area, where only 369 residents managed to book an appointment on the first day.
Les Leyne: Please try your call again later doesn t cut it timescolonist.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from timescolonist.com Daily Mail and Mail on Sunday newspapers.
2 from Seattle-based Ookla® for Q3-Q4 2020.
“As Canadians rely more than ever on our world-leading network technology to work, learn, be entertained and stay connected to what matters most, this recognition from UK-based Opensignal and Seattle-based Ookla, reinforces the value of our significant capital investments in broadband wireless and fibre technologies,” said Darren Entwistle, President and CEO, TELUS. “Thanks to the skill and talent of our engineers, technologists and network innovators, people across the country can be confident that TELUS’ globally leading network, with its world best speed and expansive coverage, will continue to keep them connected to critical economic, educational and social resources as we navigate another dynamic year.”
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VANCOUVER, British Columbia and SUNNYVALE, Calif., Feb. 09, 2021 (GLOBE NEWSWIRE) Google Cloud and TELUS today announced a strategic alliance to co-innovate on new services and solutions that support digital transformation within key industries, including communications technology, healthcare, agriculture, security, and connected home. The 10-year collaboration will also accelerate TELUS’ IT and network modernization initiatives, enabling further operational agility and supporting improved customer experiences.
“This announcement represents an important milestone in our longstanding growth strategy, reflecting our team’s unwavering commitment to innovation as we accelerate our digital transformation journey,” said Darren Entwistle, President and CEO of TELUS. “Our strategic partnership with Google will propel our digital leadership across the communications technology, healthcare and agriculture sectors, whilst amplifying our Customers First priority, redefinin