FRANKFORT, Ky (AP) â Overhauling Kentucky s outdated technology for processing jobless claims could take up to three years, the state s labor secretary said Tuesday as lawmakers delved into problems with the pandemic-stressed unemployment insurance system.
The state is in the âlatter stagesâ of selecting a contractor to take on the task of âreworking and rebuildingâ the claims-processing system, Labor Secretary Larry Roberts said.
âIf we can modernize our system, thatâs going to make a big difference,â Roberts told the legislative task force that began reviewing problems with the unemployment system.
In the meantime, Kentucky labor officials are looking for ways to make more immediate improvements, he said. That s because of the longer timeline needed to replace the systemâs antiquated computer system, which is expected to cost around $40 million.