Clear criminal and credit record
A valid driver’s license and own vehicle is required
Willingness to travel nationally if and when required
Willingness to work or be available overtime and / or weekends if required
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Contactable via own mobile phone
A valid driver’s license and own vehicle is required
Willingness to work or be available overtime and / or weekends if required
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
May 4, 2021
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1.To see what this job is about and complete a short assessment, please
click here
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
May 4, 2021
Purpose Statement
To manage a team of Agents in the Service Admin Department to optimally deliver on set organisational, departmental, and operational objectives, ensuring that an exceptional client experience and service recovery is achieved and that all set policies, regulatory requirements, and operational processes are implemented followed, and adhered to
Experience
2 years in a client service environment
2 years in a first line leadership, people management role (preferably in a Contact Centre environment)
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
Knowledge
South African banking environment
Interpersonal & Relationship management Skills
Problem solving skills
Working with People
Deciding and Initiating Action
Following Instructions and Procedures
Contactable via own mobile phone
A valid driver’s license and own vehicle is required
Willingness to work or be available overtime and / or weekends if required
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.